Terms and Conditions and Privacy Policy for Airway and Sleep Programs

Welcome to the Airway and Sleep Programs. This document combines our Terms and Conditions and Privacy Policy, governing your access to and use of our services, including online and in-person content and education related to airway and sleep management.

Terms and Conditions

1. Acceptance of Terms By registering for our webinars, courses, or memberships, you agree to be bound by these Terms and Conditions.

2. Services We offer educational services delivered by Dr Robert Lin and other professionals, which are available for purchase as one-time transactions. Details of the services including prices, and specific terms are provided at the point of purchase.

3. Payments Payment must be made in accordance with the terms set at checkout. Prices include GST where applicable.

4. Cancellations and Refunds
A 5-business day cooling off period applies to all enrollments.
Refunds and cancellations post-cooling off period are subject to terms outlined at the time of enrollment and may include cancellation fees.

5. Intellectual Property All content provided through our services is owned by or licensed to us and is protected by copyright laws. You are not permitted to reproduce, distribute, or create derivative works from our content without express permission.

6. Disclaimers Our courses do not provide medical or legal advice and are intended for educational purposes only. We recommend consulting with a professional for specific advice. We disclaim all liability for any claims, damages, or losses resulting from your use of our services.

7. Liability We are not liable for any indirect or direct losses, damages, costs, or expenses incurred in connection with our services, including participation in courses and content provided.

8. Dispute Resolution Disputes arising from these Terms will be resolved through mediation or as outlined in our detailed dispute resolution procedure.

Privacy Policy

1. Information Collection We collect names, contact details, and other relevant information via forms on our platforms.

2. Use of Information Information is used to provide services, process payments, send reminders for webinars or events, and manage user accounts.

3. SMS Messaging
SMS messages will only be sent to users who have opted in to receive them. Users can opt out of SMS messages using the link provided in the SMS.

4. Data Storage and Security Data is stored on third-party services with access restricted to authorized personnel only.

5. Sharing of Information We do not share your personal information with third parties, except as necessary for service delivery (e.g., address for delivery of welcome packs).

6. User Rights Users have rights to access, correct, or delete their personal information. Requests can be made via admin@airwayandsleep.com.au.

7. Changes to Policy We may update these terms and policies from time to time. Users will be notified of any changes through our platform or standard communication methods.

8. Contact Information For any questions regarding these terms or privacy practices, please contact us at admin@airwayandsleep.com.au.

9. SMS Compliance We comply with international SMS compliance guidelines, including those for the USA, Canada, Australia, New Zealand, and Singapore, as applicable. Users are required to opt-in to receive SMS messages and can opt-out as per the instructions provided in the messages.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and Privacy Policy. If you do not agree with any part of these terms, you should discontinue use of our services immediately.